Frequently Asked Questions

Are all physicians currently accepting new patients?
Physicians strive to provide their patients with the highest quality of care and do try their best to have openings for new patients.  There are instances where a physician may need to close their practice to new patients in order to ensure existing patients receive the best care possible.

Our website will provide updates regarding the status of physicians "currently accepting new patients."  In addition, prospective patients are encouraged to contact the clinic directly for the most up to date information.

Can I see a doctor without an appointment?
Although appointments are generally required to see a physician, many of our clinics provide walk-in or urgent care hours. Please refer to the "Medical Clinic" section on our website for general clinic information and telephone numbers.  Patients are encouraged to call the clinic for detailed walk-in information.

What is a family practitioner (FP)?
A family practitioner (FP) is a physician/medical doctor who provides primary care to all ages. They treat acute and chronic illnesses, provide preventive care and health education.

What is a Primary Care Network?
Primary Care Networks (PCNs) bring local physicians and other health care professionals together to provide comprehensive patient care to Albertans. PCNs develop local solutions to meet the needs of their local health issues.

What is primary care?
Primary care is the service you recieve for your basic, everyday health care needs. Generally, it is your first point of contact with the health care system.